I don’t care. It’s not my problem.

by Charles Miller on August 4, 2016

I boot my Windows box (less than 24 hours since I last sent it to sleep) because I want to play a game. For the next twenty minutes, I am watching a progress bar tracking an operating system update.

I log into Bitbucket because I want to create a repository for the code I've been working on. I can’t log in because they have migrated me to their central ID platform, and I need to recover a long-forgotten account and merge it.

I start Steam, but I have to wait for the client to upgrade.

I understand that it is important to stay up to date with security patches and bug-fixes. I understand that sometimes, new identity platforms happen. But I know that all of these changes could be scheduled in a way more convenient to me, you just chose not to to do it.

The first priority of any software should be to do what the user is asking it to do. There are very few OS upgrades that can't schedule themselves in the background while I play Overwatch. Steam upgrades don’t change the games I have already downloaded. Your identity management migration can bug me with popups for a while before forcing me to merge my account.

Don’t tell me that your time is worth more than mine.

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