When I hear the muffled beep that signals someone else coming in on the line, I experience a mild form of panic. I can pretty much work out from the display what button I need to press to put my current caller on hold, but I know from bitter experience that this is no guarantee I'll be able to get them back again later. →

I spent all Christmas telling everyone why there wouldn't be an iPhone. Boy do I look like an idiot now. →

You're in trouble because (a) all our tools are predicated on tests that start green and stay green, and (b) how do you tell that the test still works? It can't exactly go more red than it is now. →

Charles briefly turns into one of those MX letters-to-the-editor writers. →

Happy New Year, everyone. May 2007 rock. →