Dear Cityrail

by Charles Miller on January 29, 2003

Dear Cityrail

On Friday January 17th, 2003, I forgot to renew my weekly train ticket. Since I boarded the train at Newtown, which has no ticket gates, I had no idea I had forgotten until it was too late. I attempted to reason with the gate attendants, but they made it clear to me they had no choice but to issue me a $100 fine.

On Wednesday January 29th 2003, I boarded a train from Central that was clearly posted on the platform indicators as an all-stops train, stopping at Newtown. When the train failed to stop at Macdonaldtown, the Cityrail security employees on the train were informed of the error. Despite obviously carrying radio transmitters capable of contacting someone with authority, they said there was nothing they could do about the situation. As a result, I ended up travelling several stations past my destination, waiting fifteen minutes on the platform for a return train, and travelling back again.

Everybody makes mistakes. My fine is attached. I believe we're even.

Yours sincerely,

Charles Miller

Previously: Objective-C vs Java

Next: The "writing articles about XP" trap.